Frequently Asked Questions

Please refer to our frequently asked questions (FAQ) section for quick assistance. If your query remains unresolved, do not hesitate to reach out to us at customerservice@justaichi.com. We are here to help.

Courses

Q: Am I suitable for the courses?
Q: What content is included in each course?
Q: Can I download the videos?
Q: Will my courses expire?
Q: What type of device or browser do I need?

Payment

Q: How are payments processed?
Q: Can I get a refund if I am not satisfied with the course?
Q: Are there any discounts available?